IT & Digital Experience Project Manager (experience in eCommerce platforms,Adobe,magento,shopify,etc)
Core
Lead end-to-end delivery of IT operations and infrastructure projects, ensuring alignment with business objectives and operational readiness.
Role type
Senior Technical Project Manager (IT Operations & Digital Transformation)
Builds
IT operations and infrastructure solutions transitioning into production
Domain
IT Infrastructure, eCommerce platforms, Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL Service Transition, Change Management, Release Management, Agile/Scrum, Risk Management, Stakeholder Management, Documentation & Knowledge Transfer, Dependency Management, Project Planning & Estimation, Cross-functional Team Leadership
Preferred skills
eCommerce platform experience (Shopify, Magento/Adobe Commerce, Salesforce Commerce Cloud), Digital marketing/analytics exposure, High-growth environment experience
Technologies
Jira, Confluence, Smartsheet, Monday.com, eCommerce platforms (Shopify, Magento, Adobe Commerce, Salesforce Commerce Cloud)
Responsibilities
Lead end-to-end delivery of IT operations and infrastructure projects; Integrate ITIL best practices throughout the project lifecycle with focus on Service Transition; Drive collaboration across cross-functional teams including Engineering, Infrastructure, Security, and Service Management; Oversee and govern change and release activities ensuring compliance with ITIL processes; Ensure deliverables for operational success such as documentation and runbooks are complete prior to go-live; Proactively manage risks, dependencies, and issues to minimize disruption to live services
Seniority
Senior, hands-on IC
