Member Relations Coordinator
Core
Markets the club through direct client contact to maximize membership experience and maintain ongoing relationships with members to support membership growth.
Role type
Member Relations Coordinator
Builds
Unified lifestyle calendar for Members & Guests, function sheets and event files for Member events, and member communication plans.
Domain
Golf / Private Club
Deliverable
product features
Required skills
Verbal and written communication, Planning and organizational skills, Customer service, Event execution, Retention strategy development
Preferred skills
Supervising others and leading a team, Golf course/private club-related work experience
Responsibilities
Establish and maintain positive member relationships, Execute new member onboarding, Facilitate lifestyle programming and social offerings, Work with food & beverage department to create event files and attend events, Support development of programming to increase rounds and revenue, Facilitate member communication plan (calls, e-blasts, social media), Support retention strategies