Stage Mars Wrigley - Stagiaire Consumer Care & Customer Experience (H/F/X) – Janvier 2027 – Haguenau France – 6 mois
Core
Support consumer care activities and improve customer experience for M&M'S Digital Europe.
Role type
Junior consumer experience analyst (intern)
Builds
Customer service content and performance reports for M&M'S
Domain
Consumer goods / Food & Beverage
Deliverable
dashboards & analysis
Required skills
Data analysis, Excel, PowerPoint, English (professional), Content management
Responsibilities
Track consumer care performance metrics, Analyze customer feedback, Update FAQs and knowledge bases, Support daily consumer care operations
