Principal PM, Client Success
Core
Lead client engagement for the Adobe Unified Platform (AUP), translating product team needs into platform investments to drive adoption and value for Adobe's customers.
Role type
Principal Product Manager, Client Success
Builds
Foundational capabilities for Adobe's Unified Platform (AUP) including Agentic Experience, Storage, Collaboration, Identity, and Experience Intelligence.
Domain
Creative Technology / AI / Enterprise Software
Deliverable
product features
Required skills
Strategic product management, consultative approach, cross-functional alignment, stakeholder influence, data-driven decision making, understanding of creative workflows, AI and agentic technologies proficiency.
Preferred skills
Experience in business development, strategy consulting, or similar roles.
Technologies
Adobe Unified Platform (AUP), Adobe Firefly, Creative Cloud, Document Cloud, GenStudio.
Responsibilities
Develop tailored engagement models for key client teams, understand client goals and competitive pressures, drive cross-functional alignment with leaders and engineers, foster strong client relationships, influence platform investment decisions based on customer value.
Seniority
Principal, strategic leadership & mentorship