Director, Business Operations
Core
Operational backbone for Adobe's global Customer Engagement Platform, ensuring the organization runs with rigor to deliver at scale for $14B+ product portfolio and tens of millions of customers.
Role type
Senior leadership Director of Business Operations (Chief of Staff adjacent)
Builds
Operating cadences, OKR systems, budget frameworks, and high-performing teams
Domain
Technology / Digital Media / SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, OKR management, budget forecasting, organizational design, cross-functional integration, executive communication, data synthesis, team leadership
Preferred skills
Management consulting background, investment banking experience, Chief of Staff experience, digital marketing/eCommerce knowledge
Technologies
None explicitly listed
Responsibilities
Design and own organization's operating cadence (QBRs, annual planning, weekly syncs); Build systems for goal tracking and cross-functional dependency management; Partner with SVP as strategic advisor and central integrator; Own headcount and budget planning processes; Build and develop a team of 2-3 business operations professionals
Seniority
Director, Senior Leadership