Epic Instructional Designer I - Front Desk/Scheduling/Registration
Core
Design, develop, and deliver training curriculums, eLearning modules, and classroom/virtual training for front desk, scheduling, and registration staff using the Epic EHR system.
Role type
Instructional Designer (Healthcare EHR Training)
Builds
Training curriculums, eLearning modules, job aids, and blended learning programs for Epic software users.
Domain
Healthcare / Electronic Health Records (EHR)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Adult learning theory application, Instructional writing for digital media, Learning Management System (LMS) management, Project management, Liaison and user support, Microsoft Office Suite proficiency
Preferred skills
Healthcare industry Epic (EHR) applications knowledge, Adobe Creative Suite products experience
Technologies
Epic, Learning Management System (LMS), Microsoft Office Suite, Adobe Creative Suite
Responsibilities
Design and maintain training curriculums and eLearning modules; Lead classes, labs, and train-the-trainer sessions; Manage project timelines and resources; Act as a liaison to observe workflows and support end users via help tickets; Analyze training effectiveness and update content based on data.
Seniority
Individual Contributor (1-3 years experience required)