Knowledge Management Specialist – PAS
Core
Leverages clinical knowledge and product expertise to bridge the gap between core development and regional teams via documentation collateral and engagement.
Role type
Knowledge Management Specialist (Healthcare IT)
Builds
EHR product collateral, documentation, videos, diagrams, and training programs for sales, implementation, support, and customers.
Domain
Healthcare / Electronic Health Records (EHR)
Deliverable
product features
Required skills
Clinical knowledge, product expertise, documentation creation, multimedia content creation, workflow mapping, agile collaboration, system configuration guidance
Preferred skills
EMR implementation background, healthcare IT documentation certification
Technologies
Confluence, Camtasia
Responsibilities
Develop and maintain high-quality EHR product collateral; Simplify complex product features into clear documentation and multimedia; Collaborate with agile teams on design and workflow mapping; Provide guidance on system capabilities and best practices; Ensure accuracy of collateral by reviewing product updates; Partner with regional teams to integrate best practices into training programs.
Seniority
Mid-level, hands-on IC