Lead Coordinator Field Service Manager - Field Svc Ops
Core
Manage the assignment, scheduling, and resource optimization of Field Service Engineers (FSEs) for turbomachinery field service jobs across North Latin America.
Role type
Senior Field Service Operations Coordinator
Builds
Operational efficiency in the assignment of Field Service Engineers for energy extraction, production, and processing.
Domain
Industrial & Energy Technology (Turbomachinery Field Service)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Field service job knowledge, resource planning, data quality management, capacity analysis, system administration, stakeholder coordination
Preferred skills
Project management basics, MS Office Suite (advanced Excel), organization, planning
Technologies
MS Office Suite, internal assignment systems
Responsibilities
Fulfill FSE requests and guarantee on-time assignments; ensure data quality of service requests; evaluate assignment factors including skills, priority, and feasibility; track assignments and adjust in the system; provide 'look ahead' reports on resource availability; develop operating rhythms with managers to fill assignment gaps; sponsor contractor FSE teams and manage their data and certifications.
Seniority
Mid-level, hands-on operational specialist