Sr. Analyst/Associate – SW Support
Core
Provide L2 operational and technical support for the Omnium platform, focusing on reconciliation, control services, data onboarding, and file processing.
Role type
Senior IC application support engineer (financial services)
Builds
Uninterrupted service delivery for global wealth management and asset servicing clients
Domain
Financial services / Asset servicing
Required skills
Unix/Linux command-line, SQL, batch processing, FTP/SFTP, middleware, incident management, root cause analysis
Preferred skills
Control-M, ServiceNow, automation development
Technologies
Omnium, Control-M, ServiceNow, SQL, FTP/SFTP
Responsibilities
Monitor critical production processes and system performance; Investigate and resolve production incidents within SLAs; Support client onboarding and data feed setup; Coordinate major incident handling; Drive automation opportunities; Participate in application releases and deployments.
Seniority
Senior, hands-on IC