Manager, Registration
Core
Manage Patient Access staff and operationalize strategic plans to improve access, scheduling, and reimbursement for hospital services at The James.
Role type
Senior management (Patient Access/Registration)
Builds
Centralized scheduling systems and patient access workflows
Domain
Healthcare administration
Required skills
Leadership, supervisory and management skills, regulatory compliance knowledge, data analysis, budget assistance, project management, computer systems proficiency
Preferred skills
Healthcare experience, business administration degree, financial counseling knowledge, precertification knowledge
Responsibilities
Manage, guide, coach and evaluate staff performance; monitor scheduling accuracy and process efficacy; collect and coordinate QA data; develop reporting mechanisms; measure customer satisfaction; assist with budget development; ensure compliance with JCAHO standards; resolve operational issues.
Seniority
Manager, direct staff management