Associate Director, Commercial Ordering and Operations Solutions
Core
Primary IT owner for commercial operations application portfolio, including a customer ordering portal and commercial operations solution, ensuring timely product delivery to patients.
Role type
Senior IT Business Partner / Application Portfolio Owner
Builds
Custom digital solutions for commercial operations and product ordering
Domain
Biopharmaceutical / Oncology / Radiopharmaceuticals
Required skills
Commercial operations technology ownership, IT business partnering, GxP/computer systems validation, vendor management, data pipeline integration, regulatory compliance, roadmap planning, system reliability
Preferred skills
Radiopharmaceutical/specialty pharmacy distribution, software engineering, e-commerce/order management systems, growth-stage biotech experience
Technologies
Custom build digital solutions, data pipelines, GxP systems
Responsibilities
Build and maintain customer ordering portal and commercial operations solution; Partner with radiopharmacies for data transfer; Develop testing plans and system validation; Manage vendor performance and SLAs; Translate business requirements into technology roadmap; Ensure system reliability and uptime.
Seniority
Senior, hands-on IC with strategic partnership