Sr. Specialist, AI CRM Engineering
Core
Develop and integrate AI-enabled features, LLM solutions, and agentic AI workflows within the Veeva CRM ecosystem to support field representative operations and predictive analytics.
Role type
Senior IC AI/ML Engineer (CRM)
Builds
AI-powered CRM features, predictive dashboards, and automated workflows for field sales teams
Domain
Life Sciences / Pharmaceutical CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Veeva CRM/Vault CRM, Python, LLM integration (Claude, AWS Bedrock), Databricks, AWS, Prompt Engineering, Langchain, LangGraph, Vectorization, SDLC in regulated environments
Preferred skills
Generative AI frameworks, Life Sciences CRM domain knowledge, JavaScript/Java, CI/CD tools, Data integration patterns
Technologies
Veeva CRM, AWS Bedrock, Claude, Databricks, Langchain, LangGraph, Python, AWS API Gateway, GitHub Actions, Azure DevOps
Responsibilities
Integrate LLM-based solutions and AI agents into Veeva CRM; Build and maintain AI-powered outputs and dynamic dashboards; Consume and surface ML model outputs within CRM UI layers; Research and evaluate emerging AI/ML tools; Perform hands-on CRM integrations and data loading; Participate in the full SDLC lifecycle for AI-integrated business requirements
Seniority
Senior, hands-on IC
