Network Service Delivery Lead
Core
Operational cornerstone of enterprise network infrastructure ensuring stability, availability, and performance of local, wide-area, and wireless networks connecting factories and corporate offices across the Americas.
Role type
Senior IC Network Service Delivery Lead
Builds
Regional LAN, WAN, WLAN, and firewall security environments for Mars Global Services
Domain
Enterprise Networking / Telecommunications
Deliverable
infrastructure
Required skills
Enterprise network operations, Vendor governance, People leadership, Incident management, Service improvement planning
Preferred skills
Network observability, Automation
Technologies
LAN, WAN, WLAN, Firewall
Responsibilities
Govern strategic partners and hold Managed Service Providers accountable to SLAs; Lead regional network operations for end-to-end availability; Coach and develop two Associate Network Analysts; Drive service improvement plans and transition global projects to regional support.
Seniority
Senior, hands-on IC with team leadership