Sr Analyst- L1 Support Java Cloud
Core
L1 Application Support Analyst providing 24x7 production support, incident triage, and monitoring for Wealth Management platforms and applications.
Role type
L1 Application Support Analyst
Builds
Wealth Management platforms and applications
Domain
Financial Services / Wealth Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Java, Spring Boot, REST APIs, SQL (Oracle/SQL Server/PostgreSQL), UNIX/Linux commands, Shell Scripting, AWS/Azure Cloud fundamentals, Application/Batch/API Monitoring, Log Analysis (Splunk/Dynatrace/Grafana/CloudWatch), ITSM processes, ServiceNow, Jenkins, Git, CI/CD fundamentals
Preferred skills
ITIL certification, Cloud certification, 2-6 years experience in financial institution
Technologies
Java, Spring Boot, REST APIs, SQL, Oracle, SQL Server, PostgreSQL, UNIX, Linux, AWS, Azure, Splunk, Dynatrace, Grafana, CloudWatch, ServiceNow, Jenkins, Git, Control-M
Responsibilities
Perform initial triage, troubleshooting, and resolution of production incidents and service requests; Monitor production applications, APIs, and batch jobs; Analyze application, server, and database logs; Support deployments, smoke testing, and post-release validation; Coordinate with Development, Infrastructure, and Database teams; Handle static data updates using SQL; Monitor and manage job scheduling platforms; Perform operational health checks and service restorations; Escalate complex issues to L2/L3 teams; Prepare SLA dashboards and metrics reporting.
Seniority
Junior to Mid-level, hands-on IC