IT Field Services Senior Technician
Core
Installation, maintenance, and repair of campus network cabling, infrastructure, and equipment including structured data cabling, communications hardware, and Wi-Fi systems.
Role type
Senior IT Field Services Technician (Telecommunications Infrastructure)
Builds
Campus network and telecommunication services for students, faculty, staff, and partners
Domain
Higher Education / Telecommunications Infrastructure
Deliverable
physical/clinical work
Required skills
Fiber/copper/coaxial cabling installation and termination, structured data cabling, network switching hardware setup, troubleshooting physical network infrastructure, climbing ladders and working in tight spaces, reactive maintenance and repair, customer service for technical issues
Preferred skills
BICSI/Jones/NCTI certifications, ITIL processes knowledge, wired and Wi-Fi network equipment turn-up
Technologies
Structured data cabling, communications hardware, network switching, Wi-Fi infrastructure
Responsibilities
Install and maintain structured data cabling and network switching/Wi-Fi infrastructure, perform reactive maintenance and repair of physical network infrastructure, triage and resolve network issues across multiple campus locations, participate in on-call schedules for after-hours support, represent the university with customers and deliver efficient solutions
Seniority
Senior, hands-on IC
