Platform Operations Associate
Core
Support operational workflows for payer-related processes, reporting, and issue resolution using data analysis and cross-functional collaboration.
Role type
Associate-level operations analyst (payer operations)
Builds
Operational reports, issue logs, and validated data outputs for payer workflows
Domain
Healthcare IT / Payer Operations / Data Analytics
Deliverable
dashboards & analysis
Required skills
SQL, Microsoft Excel, data validation, issue tracking, stakeholder communication, documentation
Preferred skills
Jira, Snowflake, AI tools (Claude, Codex)
Technologies
SQL, Excel, Jira, Snowflake, Claude, Codex
Responsibilities
Analyze operational data to identify trends and process improvements; Query and validate data using SQL for reporting; Monitor payer workflows and escalate issues; Maintain tracking documentation and issue logs; Support data reconciliation and quality checks; Collaborate with stakeholders to gather requirements and communicate updates
Seniority
Associate, hands-on IC
