Engineering Manager, Site Reliability Engineering (SRE)
Core
Lead a team of Site Reliability and Infrastructure Engineers to drive reliability, observability, automation, and operational readiness for SaaS infrastructure supporting healthcare service operations.
Role type
Engineering Manager, Site Reliability Engineering (SRE)
Builds
Highly available SaaS infrastructure, operational tooling, observability solutions, and automation capabilities
Domain
Healthcare / Cloud Infrastructure / Linux Systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Linux system administration, Infrastructure-as-Code (Terraform, Puppet, Ansible), observability platforms (metrics, logs, traces), incident management, team leadership, Agile delivery, Python/Go/Bash scripting, Kubernetes/EKS operations
Preferred skills
None explicitly stated
Technologies
Puppet, Ansible, Terraform, New Relic, Prometheus, Alertmanager, OpenSearch, Grafana, Icinga, Unified Assurance, Kubernetes, Amazon EKS
Responsibilities
Lead, coach, and mentor a team of SREs; review designs and troubleshoot complex issues; drive observability strategy and alert quality; manage provisioning and lifecycle of Linux systems; partner with engineering teams on SaaS/hybrid cloud environments; reduce operational toil through automation; participate in incident response and post-incident analysis; develop operational metrics and documentation
Seniority
Manager, hands-on technical leadership