Associate Triage Analyst
Hybrid
Core
Monitor security events for Proofpoint's PCMS customers and escalate necessary incidents via approved paths.
Role type
Associate Triage Analyst (Security Operations)
Builds
Incident response workflows and customer support for data protection platforms
Domain
Cybersecurity / Managed Security Services
Deliverable
client delivery
Required skills
Data analysis, Customer service, Microsoft Excel, Team collaboration
Responsibilities
Monitor events for PCMS customers, Escalate necessary events to clients, Assist with metrics and reporting, Improve monitoring and alerting for clients
