Manager, Expert Services
Core
Lead a high-performing group of Technical Leads and Software Developers to deliver governed agentic systems and next-generation applications on the OutSystems AI Development Platform.
Role type
Manager, Expert Services (Technical Lead)
Builds
Enterprise-scalable agentic AI solutions and applications on the OutSystems platform
Domain
Enterprise Software Development / Agentic AI Systems
Deliverable
production ML models | product features
Required skills
People leadership and team development, Solution design and architecture, Hands-on development and code review, Technical advisory to enterprise customers, Strategic thinking, Consulting and customer-facing communication
Preferred skills
AI/ML concepts and LLMs, Agentic frameworks, OutSystems development and certifications
Technologies
OutSystems, .NET, SQL, RESTful APIs, JavaScript, Mentor in the IDE, Claude Code, OpenAI Codex, Cursor
Responsibilities
Lead, mentor, and develop a team of Technical Leads and Software Developers; Own performance management including goal setting and career development; Define and own technical vision and solution architecture for customer deliveries; Govern safe delivery of agentic systems with guardrails and observability; Act as a trusted advisor to enterprise customers; Partner with Engagement Managers as senior technical authority; Contribute to practice growth through thought leadership and documentation
Seniority
Manager, hands-on IC with people leadership
