Clinical Triage Specialist (LPN/RN) - Primary Care (PA & NJ Residents Only)
Core
Deliver clinical triage and patient support via phone and electronic messages for primary care practices.
Role type
Clinical Triage Specialist (RN)
Builds
Patient care pathways and appointment scheduling
Domain
Healthcare / Primary Care
Required skills
Nursing judgment, clinical assessment, protocol adherence, electronic health record management, patient communication, prioritization, documentation, medication refill coordination, appointment scheduling
Preferred skills
Experience in physician office, home health, critical care, or emergency room
Technologies
Electronic health record systems
Responsibilities
Answer and prioritize clinical triage calls, assess symptoms using nursing protocols, verify patient demographics, manage escalated electronic patient messages, document assessments and advice, coordinate referrals and appointments, partner with clinical teams on patient concerns.
Seniority
Mid-level, hands-on IC