Threat Strategy Manager
Core
Manage customer support escalations and lead proactive, hypothesis-driven threat hunting focused on email-borne threats (phishing, BEC, malware) to protect customer information assets.
Role type
Senior IC Threat Strategy Manager (Email Security)
Builds
Customer-facing threat briefings, detection improvements, and preventative controls using Proofpoint solutions
Domain
Cybersecurity / Email Security / Threat Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Managed security or consultancy experience, email and networking knowledge, Windows/Active Directory/Microsoft Exchange proficiency, threat actor TTPs understanding, customer escalation management, process improvement planning, risk identification, technical guidance delivery
Preferred skills
Proofpoint product expertise, data correlation capabilities, executive briefing skills, team motivation
Technologies
Proofpoint suite, Microsoft Exchange, Active Directory, Windows, email telemetry, threat intelligence platforms
Responsibilities
Manage and monitor support interactions and customer escalations, lead proactive email threat hunting and analyze messaging telemetry, develop comprehensive strategies to meet complex customer requirements, provide technical guidance and actionable recommendations, deliver customer-facing briefings on threat trends, plan and lead process improvement initiatives
Seniority
Senior, hands-on IC with client-facing responsibilities