Director, IT Business Operations
Core
Senior leadership role driving strategic and financial efficiency of IT functions, ensuring IT investments align with business objectives through strategy, governance, and operational excellence.
Role type
Director, IT Business Operations
Builds
IT operational models, governance frameworks, and performance dashboards
Domain
Higher Education / IT Financial Management & Governance
Deliverable
dashboards & analysis
Required skills
IT financial planning, cost optimization, Technology Business Management (TBM), vendor management, procurement, contract negotiations, strategic planning, project management, process improvement, ITIL frameworks
Preferred skills
Digital transformation strategy, advanced IT analytics, change management, automation, workflow standardization
Responsibilities
Develop and implement IT business operations strategies; Establish IT governance frameworks and policies; Define and track KPIs for IT operational and financial performance; Act as strategic advisor to the CIO; Lead and mentor IT business operations teams; Lead automation and process optimization initiatives
Seniority
Director, strategic leadership & team management
