Manager, Site Reliability Engineering
Core
Lead a team to advance IT operations through automation, self-healing capabilities, and AI-enabled solutions to improve service availability and operational efficiency.
Role type
Manager, Site Reliability Engineering
Builds
Automated reliability practices, agentic AI solutions for incident triage, CI/CD pipelines, and observability strategies
Domain
Healthcare IT / Site Reliability Engineering / AIOps
Deliverable
production ML models
Required skills
Leadership, reliability engineering, automation, AIOps, incident management, capacity planning, observability strategy, team development, microservices architecture, containerization
Preferred skills
ITIL certification, cloud certifications, Kubernetes certifications
Technologies
Dynatrace, Splunk, ServiceNow, Docker, Linux, Python, Java, .Net, Ansible, GitLab, Terraform, Microsoft Azure, Git, GitHub, Solar Winds
Responsibilities
Own and deliver a multi-year reliability, observability, and automation roadmap; Establish and monitor reliability performance measures (MTTR, SLO attainment); Lead organizational change toward engineering-led, automated reliability practices; Champion SRE practices and a customer-centric reliability culture; Lead the development of automation and self-healing capabilities including runbooks, scripts, and IaC; Lead the design, deployment, and governance of agentic AI solutions for incident triage and remediation; Apply AIOps and predictive analytics to detect anomalies and prevent incidents; Partner with security and compliance teams to ensure AI-enabled operations meet policy requirements; Collaborate with stakeholders to translate availability targets into SLIs and SLOs; Integrate and enhance CI/CD pipelines; Lead Chaos Engineering and resilience testing; Develop incident response plans and lead major incident management; Lead capacity planning using usage and performance trends; Lead the observability strategy and implementation; Enhance ITSM, ITOM, and ServiceNow workflows; Lead and develop site reliability and observability engineers; Partner across technology teams and manage key vendor relationships
Seniority
Manager, hands-on leadership
