Director, Operations-V
Core
Maximize customer shopping experience and tenant sales by ensuring a clean, safe, well-maintained, and aesthetically pleasing environment while preserving assets and implementing company standards.
Role type
Senior IC operations director for a shopping center
Builds
Physical shopping center assets, operational services, and capital projects
Domain
Retail real estate / Property management
Deliverable
physical/clinical work
Required skills
Capital planning, preventative maintenance management, vendor contract negotiation, budget management, safety compliance (OSHA/ADA/EPA), construction oversight, staff leadership, emergency management, blueprint interpretation
Preferred skills
Knowledge of leases, energy plan implementation, strategic planning
Technologies
CAD, Excel, online order systems
Responsibilities
Develop 5-year capital plans, oversee preventative maintenance and repairs, manage property operating expenses within budget, conduct daily property inspections, manage third-party contracted services, lead maintenance staff, ensure public safety and risk management, resolve escalated customer complaints, prepare operational budgets, assist with construction activities
Seniority
Senior, hands-on IC