Director, Operations-V
Core
Maximize customer shopping experience and tenant sales by ensuring a clean, safe, well-maintained, and aesthetically pleasing environment while preserving assets and implementing Simon standards.
Role type
Senior IC operations director for a shopping center
Builds
Physical assets, operational environments, and capital projects for retail tenants
Domain
Retail real estate / Property management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (property maintenance and operations)
Required skills
Capital planning, preventative maintenance management, budget management, vendor contract negotiation, safety compliance (OSHA/ADA/EPA), construction oversight, staff leadership, emergency management, blueprint reading
Preferred skills
Knowledge of leases, strategic planning, crisis management
Technologies
CAD, Excel, online order systems
Responsibilities
Develop 5-year capital plans, oversee preventative maintenance programs, manage property operating expenses within budget, conduct daily property inspections, manage third-party contracted services, lead maintenance staff, ensure public safety and risk management, resolve escalated customer complaints, prepare operational budgets
Seniority
Senior, hands-on IC
