Director, Operations-III
Core
Oversee all operational functions, projects, construction, and contracted services at a premium outlet center to maximize customer experience and tenant sales.
Role type
Senior IC operations director (retail property management)
Builds
Physical retail environments and operational efficiency for shopping centers
Domain
Retail real estate / Property management
Deliverable
physical/clinical work
Required skills
Capital planning, preventative maintenance management, budget management, vendor contract negotiation, safety compliance (OSHA/ADA/EPA), construction oversight, staff leadership, blueprint reading
Preferred skills
Engineering drawing interpretation, strategic planning, crisis management
Technologies
CAD, Excel, online order systems
Responsibilities
Develop 5-year capital plans, oversee preventative maintenance programs, manage property operating expenses, conduct daily property inspections, manage third-party contracted services, lead maintenance staff, ensure public safety and security, resolve escalated customer complaints, prepare operational budgets
Seniority
Senior, hands-on IC