Verifications Representative
Core
Verify customer licensing documentation and order details for prescription products to ensure regulatory compliance.
Role type
Verifications Representative
Builds
Accurate customer account records and compliant order releases
Domain
Healthcare distribution / Regulatory compliance
Required skills
telephone etiquette, dispute resolution, computer skills, documentation, time management, attention to detail, customer service, interpersonal communication, written communication, verbal communication, confidentiality, teamwork, multi-tasking
Preferred skills
None stated
Technologies
None stated
Responsibilities
Verify Federal and/or State licensing documentation to release customer orders; Contact customers via email and phone to verify information; Review and activate new customer accounts; Document and update customer license information; Interact with Sales team regarding customer orders; Participate in special projects
Seniority
Entry-level, 1+ years experience