Care Guide - Central Ohio
Core
Coordinate care for members as a single point of contact, managing short-term needs and collaborating with interdisciplinary teams to ensure health, safety, and self-care.
Role type
Care Guide (Clinical Care Coordination)
Builds
Care coordination plans and transitions for members in hospital, home, and community settings
Domain
Healthcare / Managed Care (Medicaid/Medicare)
Deliverable
client delivery
Required skills
Care coordination, discharge planning, community resource navigation, clinical standards implementation, stakeholder collaboration, documentation, grievance/appeals assistance, cultural sensitivity
Preferred skills
Medicaid/Medicare managed care experience, LPN license, allied health certification
Technologies
Microsoft Office (Outlook, Word, Excel)
Responsibilities
Engage members in various settings to establish professional relationships; identify and prioritize individual care needs; gather information to manage barriers to care; implement interventions based on clinical standards; educate members on treatment options and benefits; document care activities; facilitate post-discharge transitions; travel to conduct member and provider visits
Seniority
Entry-level to Mid-level, hands-on IC