Product & Applicatie Owner Smart.
Core
Functional owner of Smart.order and the Smart SaaS platform, ensuring reliable operation and translating customer feedback into product improvements for inventory and order management.
Role type
Senior Product & Application Owner (SaaS)
Builds
Smart.order module and future Smart platform modules (hygiene management, staff planning, reporting)
Domain
Healthcare supply chain / SaaS / ERP integrations
Deliverable
product features
Required skills
Functional application management, product ownership, business analysis, SaaS platform experience, backlog management, functional testing, ERP integration knowledge, stakeholder management, analytical problem solving
Preferred skills
Experience with inventory/order processes, roadmap planning, change management, adoption strategies
Technologies
SaaS, ERP systems, ticketing systems
Responsibilities
Own Smart.order functionality and integration with customer/business processes; Act as second-line support for complex functional questions and coordinate technical issues; Analyze recurring problems to implement structural solutions; Translate customer feedback and ticket trends into requirements and acceptance criteria; Manage and prioritize the BeNeLux backlog; Prepare roadmap input and business cases; Coordinate functional, UAT, regression, and end-to-end tests; Guide changes, releases, pilots, and customer implementations; Drive usage and adoption across EMEA and partners