IFS Training and Application Analyst EMEA
Core
Create and administer training artefacts for the global IFS Cloud platform using ClickLearn, while supporting system configuration and data management.
Role type
Training and Application Analyst
Builds
Training materials, manuals, process documentation, workflows, eForms, quick reports, custom fields, dashboards, and reports
Domain
Enterprise Resource Planning (ERP) / Field Service Management
Required skills
ClickLearn administration, IFS Cloud navigation, workflow creation, eForms development, SQL queries, Power BI, data analysis, Microsoft Office
Preferred skills
IFS Cloud certification, field service workflow knowledge, data structure understanding
Technologies
ClickLearn, IFS Cloud, SQL, Power BI, Microsoft Office
Responsibilities
Create manuals and training materials using ClickLearn; Support user acceptance testing (UAT) and manage configuration test cycles; Ensure data accuracy across Service Management modules; Create and maintain basic system data; Monitor system performance and troubleshoot issues
Seniority
Mid-level, hands-on IC