FSE/T3 (Tokyo)
Core
Field service engineer responsible for maintenance, repair, troubleshooting, installation, and validation of life sciences and biotechnology equipment, while managing strategic sales proposals and large-scale installation projects.
Role type
Field Service Engineer (Technical Service)
Builds
Maintenance and repair of equipment for life sciences, diagnostics, and biotechnology customers
Domain
Life sciences, diagnostics, biotechnology
Required skills
Equipment maintenance and repair, troubleshooting, installation, validation (GMP: IQOQ), project management, sales proposal development, customer support, team collaboration
Preferred skills
Service trainer certification, problem-solving mindset, business acumen
Technologies
GMP, IQOQ
Responsibilities
Perform maintenance, repair, troubleshooting, installation, and validation of equipment; Organize strategic sales promotion and proposal activities; Collaborate with domestic and worldwide teams to manage customer outcomes; Deliver mid to large scale installation projects as project manager; Prepare for launch of new equipment and obtain service trainer certification; Provide customer support via remote or on-site dispatch
Seniority
Mid-level, hands-on IC