CareerPlan

Field Service Engineer I

Boston, Massachusetts, United StatesRemoteFull-time2026-11-09 → 2026-11-10
Remote

Core

Install, maintain, troubleshoot, modify, and repair Leica Biosystems instruments in customer environments to ensure optimal performance and maximize uptime.

Role type

Field Service Engineer I (Instrumentation/Medical Devices)

Builds

Diagnostic solutions for cancer diagnostics and life sciences

Domain

Life sciences, diagnostics, biotechnology, medical devices

Required skills

mechanical/electromechanical/electronic/instrumentation troubleshooting, repair, installation, preventative maintenance, modification, field-based service execution, regulatory compliance

Preferred skills

medical device repair, laboratory instrumentation repair, CRM tools, service systems

Technologies

Leica Biosystems instruments, CRM tools, service systems

Responsibilities

Perform installation, preventative maintenance, troubleshooting, modification, and repair on assigned instruments; own service execution within assigned territory; build trusted customer relationships through proactive communication and collaboration.

Seniority

Entry-level (1+ years experience)