Field Service Engineer (TOKYO/T3)
Core
Field Service Engineer responsible for maintenance, repair, troubleshooting, installation, and validation of life sciences equipment, plus managing strategic sales proposals and large-scale installation projects.
Role type
Field Service Engineer (Technical Service)
Builds
Maintenance and repair of biotechnology/diagnostics equipment; delivery of mid-to-large scale installation projects
Domain
Life sciences, diagnostics, biotechnology
Required skills
Equipment maintenance, repair, troubleshooting, installation, validation (GMP: IQOQ), project management, sales proposal development, customer support, team collaboration
Preferred skills
Service trainer certification, strategic sales promotion
Technologies
GMP, IQOQ
Responsibilities
Perform maintenance, repair, troubleshooting, installation, and validation of equipment; Organize strategic sales promotion and proposal activities for major customers; Collaborate with domestic and worldwide branches to manage customer outcomes; Deliver mid to large scale installation projects as project manager; Prepare for launch of new equipment and obtain service trainer certification; Provide customer support via remote dispatch of field engineers
Seniority
Mid-level, hands-on IC