Field Service Engineer - Cincinnati, OH
Core
Troubleshooting, installation, validation, preventative maintenance, modifications, and service repair on clinical diagnostic equipment to support patient health.
Role type
Field Service Engineer (Field Technician)
Builds
Service and repair of Beckman Coulter diagnostic systems in clinical labs
Domain
Life sciences / Clinical diagnostics
Deliverable
physical/clinical work
Required skills
Mechanical/electromechanical/electronic troubleshooting, equipment installation, validation, preventative maintenance, service repair, technical training delivery, customer service log management, parts ordering
Preferred skills
Advanced troubleshooting, customer relationship management
Technologies
Beckman Coulter diagnostic systems, OBI, Sales Force, SharePoint
Responsibilities
Perform troubleshooting, installation, validation, preventative maintenance, modifications, and service repair on Beckman Coulter equipment; provide technical training to customers and new engineers; maintain customer service logs and internal service records; order repair parts; communicate with internal and external customers.
Seniority
Entry-level to Mid-level, hands-on IC