Service Technician
Core
Install, modify, and demonstrate new dental equipment in customer practices, ensuring correct function and customer satisfaction.
Role type
Field service technician (dental equipment installation)
Builds
Installed dental equipment and modified cabinetry for dental practices
Domain
Healthcare / Dental equipment / Mechanical and electrical systems
Deliverable
physical/clinical work
Required skills
Electrical installation certification, hydraulics knowledge, mechanical systems knowledge, electrical systems knowledge, x-ray system knowledge, air and water systems knowledge, assembly and fixing, electrical wiring, plumbing, leak detection, noise detection, cabinetry modification
Preferred skills
Numeracy, literacy, fast-paced work, conflict mitigation, decision making
Technologies
Dental equipment, x-ray systems, hydraulic systems, electrical wiring tools, plumbing tools
Responsibilities
Install equipment according to customer drawings and manufacturer specifications, check equipment function for leaks and noises, demonstrate equipment operation to customers, liaise with supervisors and sales teams to resolve issues, maintain installation records, undertake cabinetry modifications and warranty work
Seniority
Mid-level, hands-on IC