Applications Scientist II - 12 month FTC
Core
Provide technical support and problem-solving for complex issues in clinical diagnostics and laboratory solutions, supporting new product introductions and design changes.
Role type
Senior IC applications scientist (technical support)
Builds
Diagnostic laboratory solutions and clinical testing systems
Domain
Life sciences, diagnostics, biotechnology
Deliverable
client delivery
Required skills
problem solving, technical product knowledge, analytical thinking, critical thinking, project management, cross-functional collaboration
Preferred skills
in-vitro diagnostics immunoassay experience, clinical chemistry experience, customer-facing experience
Technologies
Beckman Coulter laboratory systems
Responsibilities
Provide technical support and deliver solutions for complex customer issues; manage escalations with field and product support specialists; support new product development introductions and design changes; communicate investigation outcomes to appropriate personnel; attend customer sites to resolve issues; drive product and process improvements.
Seniority
Mid-level, hands-on IC