Patient Services Advisor – Imaging
Core
First point of contact for patients, consultants, and referrers in the Imaging Department, ensuring accurate appointment booking and patient preparation.
Role type
Patient Service Advisor (Imaging Administration)
Builds
Seamless patient experience across diagnostic services including MRI, CT, Ultrasound, Mammography, Fluoroscopy, and X-Ray.
Domain
Healthcare / Medical Imaging
Required skills
Appointment booking, patient registration, telephone and email enquiry management, payment processing, knowledge of imaging procedures, patient management systems
Preferred skills
Healthcare or medical environment experience, Imaging or Radiology administration experience, medical knowledge and healthcare terminology
Responsibilities
Provide reception service, book appointments, manage enquiries, register patients, process payments, maintain knowledge of procedures, support administration systems, promote hospital services