Manager, Digital Product
Core
Design, plan, and implement end-to-end purchasing experiences for mobile app and eCommerce platforms, optimizing customer journeys and conversion.
Role type
Senior Digital Product Manager (Mobile App & UX/UI)
Builds
Mobile applications and eCommerce purchase experiences
Domain
Retail / eCommerce / Mobile
Deliverable
product features
Required skills
Digital product management, UX/UI design, mobile app development, user journey mapping, stakeholder management, project management, market research, requirements gathering, roadmap planning, KPI tracking, risk management, cross-functional collaboration
Preferred skills
Design thinking, human-centered design, API integration, usability testing, change management
Technologies
AEM, Hybris, NERP, MS Office (Excel, Word, PowerPoint)
Responsibilities
Align business strategies with customer experience, develop product roadmaps, manage project schedules from inception to launch, liaise between business and technical teams, translate business requirements into system needs, monitor and iterate digital products based on feedback, conduct market research and create user stories, ensure product quality and accessibility standards, work cross-functionally with sales, marketing, and operations teams, review NPS feedback for improvements, lead development of eCommerce platform customer journey.
Seniority
Senior, hands-on IC with people management responsibilities