Account Specialist
Core
Support customer accounts across Central & Eastern Europe (CEE) and CIS regions by managing account information, billing activities, and operational processes.
Role type
Account Specialist (B2B Operations)
Builds
Customer account lifecycle management and billing operations
Domain
Risk analytics / Financial services / B2B
Deliverable
dashboards & analysis
Required skills
Account administration, Customer support, Billing operations, CRM/ERP systems, Microsoft Excel, Analytical problem-solving, Attention to detail
Responsibilities
Support customer onboarding and account maintenance, Manage and maintain accurate customer information, Coordinate and resolve billing enquiries, Produce reports and analyse account data, Support contract and compliance documentation, Monitor account activity to improve processes
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