Academic Success Coach
Core
Provide holistic academic coaching and case management to undergraduate students to ensure retention, progression, and timely graduation.
Role type
Academic Success Coach (Student Support)
Builds
Student success plans, retention pathways, and graduation outcomes
Domain
Higher Education / Student Affairs
Deliverable
client delivery
Required skills
Case management, CRM proficiency, academic advising, student retention strategies, data analysis, program coordination
Preferred skills
Higher education experience, student coaching experience, case management experience, Microsoft Office proficiency
Responsibilities
Maintain student case loads and track progress using CRM systems; co-develop success plans with students; identify and resolve barriers to academic success; refer students to appropriate campus resources; support recruitment, orientation, and enrollment initiatives; collaborate with academic colleges on retention and graduation strategies.
Seniority
Entry-level to Mid-level, hands-on IC