Director, Knowledge Management
Core
Lead the development and execution of a comprehensive knowledge management program for the Administration and Finance division, translating priorities into structured practices to support consistent execution.
Role type
Director, Knowledge Management
Builds
Division-wide knowledge management strategy, governance standards, training programs, and content repositories.
Domain
Higher Education Administration / Knowledge Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Knowledge management strategy, governance and standards establishment, project management, change leadership, process improvement, training program design, stakeholder engagement, content lifecycle management, workflow optimization.
Preferred skills
Enterprise-wide program leadership in higher education, formal knowledge management program design, organizational change management, instructional design, Lean Six Sigma, PMP, CCMP, Prosci, Certified Knowledge Manager.
Technologies
Microsoft Planner, Workday, TeamDynamix, Learning Management Systems, AI-enabled tools.
Responsibilities
Develop and implement a division-wide knowledge management strategy; Establish and maintain standards for knowledge creation, organization, and life-cycle management; Lead the Knowledge Management Liaison Network to drive adoption; Manage workflow for training and knowledge development efforts; Oversee execution of knowledge management initiatives and track progress; Co-develop and facilitate training programs and onboarding resources; Lead change enablement to support adoption of new processes and systems.
Seniority
Director, strategic leadership
