Lead CRM Architect
Core
Designing, implementing, and optimizing customer relationship management (CRM) systems to enhance business processes and improve customer interactions for global brands.
Role type
Lead CRM Architect
Builds
Scalable CRM solutions and technical architectures supporting millions of users
Domain
Digital marketing, customer data management, and experience economy
Deliverable
production ML models | product features | infrastructure
Required skills
Salesforce, HubSpot, Microsoft Dynamics, AWS, Azure, Google Cloud, CI/CD, Docker, Kubernetes, Apex, JavaScript, .NET, REST/SOAP APIs, Power BI, Tableau, GDPR, CCPA
Preferred skills
Agile/Scrum, mentoring, performance tuning, technical documentation
Technologies
Salesforce, HubSpot, Microsoft Dynamics, AWS, Azure, Google Cloud, GitHub, GitLab, Bitbucket, Jenkins, Docker, Kubernetes, Apex, JavaScript, .NET, REST, SOAP, Power BI, Tableau
Responsibilities
Design architecture systems for high performance and scalability; develop and maintain software architecture documentation; provide technical guidance and mentorship to development teams; review and approve design and code; translate business requirements into technical specifications; conduct performance tuning and optimization; act as subject matter expert for pitches and client work.
Seniority
Senior, hands-on IC with leadership responsibilities