Manager, DtC (Retail/Ecomm) Data Analytics
Core
Drive data-driven decision-making for Samsung's Omnichannel (eStore and SES stores) business by monitoring KPIs, designing reporting frameworks, and delivering actionable insights to optimize performance and revenue.
Role type
Manager, DtC Data Analytics
Builds
Digital reporting frameworks, KPI dashboards, and automated progress reports for eStore and SES stores.
Domain
Retail / Consumer Electronics / eCommerce
Deliverable
dashboards & analysis
Required skills
SQL, Python, R, Tableau, Google Analytics, Adobe Analytics, financial modeling, statistical analysis, project management, people management
Preferred skills
SEO/SEM, Digital Advertising, CMS platforms, HTML/CSS/JavaScript, competitive benchmarking tools
Technologies
Tableau, Google Analytics, Adobe Analytics, SQL, Python, R, Excel (VBA/Macros), PowerPoint
Responsibilities
Monitor and analyze sales performance against targets; Design and develop KPIs for eStore and SES stores; Manage BI tools and extract performance data; Collaborate with Marketing Managers to evaluate digital campaign effectiveness; Generate regular KPI reports and ad-hoc reports; Measure and forecast impact of digital engagement initiatives; Oversee dashboards for digital product and customer insights teams; Conduct post-mortem analyses of marketing events and campaigns.
Seniority
Manager, hands-on IC with team leadership