Customer Master Data Supervisor
Core
Oversee customer master data setup, maintenance, and integrity within ERP systems for Animal Health business units, ensuring compliance and supporting sales operations.
Role type
Customer Master Data Supervisor
Builds
Customer master data records, territory maintenance, and data integrity reports for Production and Companion Animal business units.
Domain
Animal Health / Enterprise Resource Planning (ERP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ERP system management, data integrity oversight, staff supervision and training, mass data updates, territory maintenance, vendor item exclusion management, bill reconciliation, ticketing system resolution, SOX compliance support, performance management, MS Office proficiency
Preferred skills
SAP proficiency, Master Data Management tool experience, Bachelor's degree in Business Administration or Information Systems, supervisory experience
Responsibilities
Supervise and train staff on customer master data processes; manage territory maintenance and vendor item exclusions; resolve customer data issues and provide monthly reports; support internal audits and SOX compliance; mentor direct reports and conduct performance reviews; assist with mass updates and system alignment.
Seniority
Mid-level Supervisor