Pharmacy Technician - Prior Authorization - Work From Home
Based in United States
Core
Handle inbound calls, faxes, and ePA requests to process prior authorization criteria for providers, pharmacies, and members.
Role type
Pharmacy Technician (Prior Authorization)
Builds
Prior authorization decisions and documentation for CVS Health members
Domain
Healthcare / Pharmacy
Deliverable
client delivery
Required skills
Customer service, Microsoft Office (Excel, Word), keyboarding, pharmaceutical terminology, multitasking, problem solving, written/verbal communication, confidentiality (PHI)
Preferred skills
Access, Outlook, PowerPoint, Visio
Responsibilities
Manage work volume via inbound calls/fax/ePA, comply with regulatory requirements, communicate determination status to internal groups, escalate clinical inquiries to pharmacists
Seniority
Entry-level / Individual Contributor