Operations Manager
Core
Drive store execution and performance while building consumer loyalty through excellent customer service.
Role type
Store Operations Manager
Builds
CVS/pharmacy store operations
Domain
Retail pharmacy
Deliverable
product features
Required skills
Store management, inventory management, employee staffing and training, financial management, customer service leadership, deductive reasoning, analytical skills, computer skills, communication, leadership, supervision
Preferred skills
Retail manager or supervisor experience
Responsibilities
Supervise and direct store crew activities, support Store Manager with operational and service improvement action plans, assist customers with questions and complaints, promote CVS customer service culture, manage sales and inventory, handle employee scheduling and development, manage store finances
Seniority
Individual Contributor, supervisory level