Shift Supervisor
Core
Lead store staff and drive execution of daily operations, opening/closing procedures, and customer service initiatives at a CVS/pharmacy retail location.
Role type
Retail Shift Supervisor
Builds
Store operations, customer service experience, and visual merchandising standards
Domain
Retail / Pharmacy
Deliverable
product features
Required skills
Crew supervision, shift management, customer relations, inventory management, visual merchandising, scheduling flexibility
Preferred skills
Prior retail supervisory experience
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Supervise store crew and assign daily activities, handle customer inquiries and complaints, execute opening and closing procedures, manage stock and shelf resets, maintain customer confidentiality
Seniority
Individual Contributor, operational leadership
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