Manager, Student Housing (Quality Assurance and Summer Operations)
Core
Leads quality assurance, asset management, room-turn operations, and summer camp/conference housing for a university's student housing portfolio.
Role type
Manager, Student Housing Operations
Builds
University housing facilities, summer camp/conference programs, and guest housing experiences
Domain
Higher Education / Student Affairs / Facilities Management
Required skills
Asset management, audit and inspection, financial reporting, contract administration, revenue management, team supervision, work order coordination, room turnover management, crisis response
Preferred skills
Master's degree in higher education or operations, project management, hospitality operations, proficiency in StarRez/Monday.com/AssetPlanner, stakeholder management, emergency on-call capacity
Technologies
StarRez, Monday.com, AssetPlanner, Microsoft Office
Responsibilities
Administer asset management software and execute facility audits; Direct summer camp and conference operations and revenue growth; Manage room-turn lifecycle and maintenance workflows; Oversee staff and seasonal interns; Handle client billing, contracts, and service recovery
Seniority
Manager, supervises 2 full-time staff