Triage Nurse Nights - Compact State Licensed RN
Core
Triage healthy, acutely, or chronically ill members via telephone, assessing health status and directing them to the appropriate level of care.
Role type
Triage Nurse (Nights)
Builds
Care management referrals and linkage to healthcare services
Domain
Healthcare / Managed Care
Deliverable
client delivery
Required skills
Clinical assessment, critical reasoning, telephone triage, crisis management, patient advocacy, health education, benefits navigation, regulatory compliance
Preferred skills
Behavioral health experience, emergency/critical care experience, multi-state RN licensure
Technologies
Computer applications for documentation
Responsibilities
Assess and assist members experiencing behavioral health challenges, educate patients on treatment options and preventive care, manage crisis situations effectively, document interactions accurately, participate in quality audits and training
Seniority
Mid-level, hands-on IC