Care Management Coordinator OhioRISE - Field - Northeast Region Ohio
Core
Full-time field-based Care Management Coordinator providing care coordination, support, and education for children with serious/complex behavioral health needs and their families in Northeast Ohio.
Role type
Senior IC case management coordinator (behavioral health)
Builds
Comprehensive and highly coordinated behavioral health services for children involved in or at risk for involvement in multiple child-serving systems
Domain
US Healthcare / Behavioral Health / Child Welfare
Required skills
Case management, Care coordination, Clinical judgment, Cultural competence, Data analysis, Program evaluation, Stakeholder collaboration, Motivational interviewing, Quality assurance, Resource navigation
Preferred skills
Managed care experience, Medicaid experience, Discharge planning experience
Technologies
MS Office Suite (Outlook, Word, Excel, SharePoint), Care management tools
Responsibilities
Conduct comprehensive evaluation of referred member's needs/eligibility and recommend an approach to case resolution; Coordinate and implement assigned care plan activities and monitor care plan progress; Consult with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals; Present cases at case conferences to obtain multidisciplinary review; Identify and escalate quality of care issues through established channels; Provide coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices; Serve as a single point of contact for members and assist members to remediate immediate and acute gaps in care and access.
Seniority
Mid-level, hands-on IC